A Community Commitment

The City is working with dozens of dedicated community partners to solve homelessness, including local governments, non-profits, charitable foundations, health-care providers and faith-based organizations.

Individuals can access help in many ways.

Every day, outreach workers and officers on the Sacramento Police Department’s IMPACT Team build trust with unsheltered individuals, helping them to get off the streets and into shelters. 

Individuals can enroll in programs such as Pathways to Health + Home that connect them with health care and other vital services.

As their lives become stabilized, individuals are transitioned into more permanent housing with the assistance of case managers.


The following programs and services are integral to the City’s plan:

Sacramento Steps Forward

The City works closely with Sacramento Steps Forward, the lead agency in Sacramento County responsible for overseeing region-wide efforts to prevent and solve homelessness. SSF manages funds from U.S. Housing and Urban Development (HUD).


Officers on the Sacramento Police Department’s IMPACT team connect vulnerable citizens with services and sheltering options.

Pathways to Health + Home

The four-year pilot program is aimed at improving the health, quality of life, and housing stability for individuals experiencing homelessness through an integrated system of care. Its team of outreach “navigators” targets the highest users of emergency-room care and guides them on a path toward permanent, supportive housing.

Triage Shelter

Opened in December 2017 and staffed 24/7, the City’s Triage Center on Railroad Drive assists people experiencing homelessness who typically do not or cannot access traditional shelters. It is considered “low-barrier,” meaning people can come in with their partners, pets and possessions. Case manager help residents stabilize and transition into more permanent housing.

Downtown Streets Team

A non-profit program that hires unhoused people to clean up streets near shelters.

Front Street Animal Shelter

The City's animal care services provides medical and behavioral support to the pets of shelter clients. Front Street also helps with pet licenses, chips and spay/neutering. 

Public Restroom Access

Nearly 30 public restrooms across the City are open 24 hours a day, seven days a week; 50-plus public restrooms have hours that vary.

Encampment Clean-ups

City staff and partners work daily to keep streets clean and free of refuse. The City responds to calls regarding active and abandoned encampments.